Shipping policy

Shipping Policy

Effective Date: May 9, 2026

Thank you for shopping with TwoBrothersCart We are committed to delivering your orders safely and efficiently. Please read our Shipping Policy carefully to understand how we process, ship, and deliver orders.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are processed during regular business days only, excluding weekends and public holidays. Once your order has been processed and shipped, you will receive a confirmation email or message with tracking details.

Please note that processing times may be extended during high-demand periods, sales, holidays, or due to unforeseen circumstances.

2. Shipping Methods

We work with trusted courier and logistics partners to deliver your orders securely.

Available shipping methods may include:

Standard Shipping
Express Shipping
Cash on Delivery (if applicable)

Shipping availability may vary depending on your location and product availability.

3. Delivery Timeframes

Estimated delivery times are as follows:

Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days
Remote or rural areas may require additional delivery time

Delivery estimates are approximate and not guaranteed. Actual delivery times may vary due to courier delays, weather conditions, public holidays, or other factors beyond our control.

4. Shipping Costs

Shipping charges are calculated based on factors such as:

Delivery location
Product size and weight
Selected shipping method

Shipping costs will be displayed during checkout before payment is completed.

Examples:

- Standard Shipping: ₹49
- Express Shipping :Free Shipping
- Free Shipping on orders above ; ₹999 (if applicable)

5. Tracking Information

Once your order has been shipped, you will receive tracking information via email, SMS, or WhatsApp (if provided).

Tracking updates may take up to 24–48 hours to appear after shipment dispatch.

Customers can use the provided tracking number to monitor their shipment status through the courier partner’s tracking system.

6. Delivery Issues and Delays

While we strive to ensure timely delivery, delays may occasionally occur due to:

High order volumes
Weather disruptions
Transportation or courier issues
Incorrect shipping details provided by customers
Government restrictions or public holidays

TwoBrothersCart is not responsible for delays caused by third-party courier services or events beyond our reasonable control.

If your package is delayed, lost, or marked as delivered but not received, please contact us at within anjnasharna2@gmail.com/ 3-7days so we can assist you.

7. Incorrect Address Information

Customers are responsible for providing accurate shipping and contact details.

If incorrect information is provided:

Delivery delays may occur
Additional shipping fees may apply
Orders may be returned or canceled

We may not be able to modify shipping details once an order has been processed or shipped.

8. International Shipping

[STORE NAME] [DOES / DOES NOT] offer international shipping.

If international shipping is available:

Delivery times may vary by country
Customers are responsible for any customs duties, import taxes, or additional fees charged by their country
International shipments may experience customs-related delays beyond our control

Please check your local import regulations before placing an international order.